At the Jaffna Hindu College Old Boys Association Online Souvenir Shop, we offer multiple options for receiving your purchased items. In addition to shipping, you also have the convenient option to collect your items directly from our physical shop location.
Shipping Option:
For customers who prefer the convenience of having their items delivered to their desired address, we provide shipping services. Please note that the shipping fee is not included in the listed price of the items, and an additional fee will be applied to cover the cost of shipping. The shipping fee will be calculated based on the destination address, package dimensions, and weight. During the checkout process, you will be able to view and select the available shipping options and associated fees.
Collection Option:
For customers who are located in close proximity to our physical shop, we offer the option to collect your items directly. This allows you to save on shipping fees and have the flexibility to pick up your purchased items at your convenience.
To choose the collection option, simply select “Pickup” during the checkout process. Once your order is successfully placed, our customer support team will contact you to provide the necessary details, including the shop address, collection hours, and any additional instructions.
Please ensure that you bring a valid form of identification (such as a government-issued ID or order confirmation email) when collecting your items from our shop. This is to ensure a smooth and secure process.
Order Processing Time:
Regardless of whether you choose the shipping or collection option, we strive to process and prepare your order as quickly as possible. Order processing typically takes 1-3 business days. Once your order is ready for collection, we will notify you via email or phone.
Please note that if you have chosen the collection option, it is important to collect your items within a reasonable timeframe. We recommend collecting your items within 7 days of receiving the collection notification to ensure their availability.
If you have any questions or require further assistance regarding shipping or collection, please don’t hesitate to contact our customer support team. We are here to provide you with the best service possible.
Thank you for choosing the Jaffna Hindu College Old Boys Association Online Souvenir Shop. We appreciate your support, and we look forward to serving you with convenience and flexibility, whether through shipping or collection options.
