Return Policy

At the Jaffna Hindu College Old Boys Association Online Souvenir Shop, we are committed to delivering high-quality products that represent the pride and heritage of our esteemed institution. To maintain the exclusivity and integrity of our merchandise, we regret to inform you that we do not accept returns or offer refunds for any reason, including but not limited to change of mind or incorrect sizing.

We encourage all customers to carefully review product details, size charts, and any other relevant information before making a purchase. If you have any questions or concerns about a specific item, please reach out to our customer support team, and we will be happy to provide additional information or assistance.

Quality Assurance:

We take great care to ensure that each product meets our stringent quality standards before it is shipped. Our team inspects each item to ensure it is in excellent condition and accurately represents the Jaffna Hindu College brand. If, however, you receive a damaged or defective item, please contact our customer support team within 7 days of receiving your order. We will work with you to resolve the issue and provide a suitable solution.

Customer Satisfaction:

Your satisfaction is of utmost importance to us, and we strive to provide exceptional customer service. If you have any concerns or issues with your order, please contact our customer support team, and we will do our best to address your queries and provide appropriate assistance.

We appreciate your understanding of our non-return policy as we strive to maintain the authenticity and exclusivity of our merchandise. Thank you for your support of the Jaffna Hindu College Old Boys Association Online Souvenir Shop, and we look forward to serving you with pride and dedication.